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Charles Bentley are global suppliers of stylish and fantastic quality home, garden and leisure products.
Beautifully designed for beautiful homes.
- Family run since 1860
- Multi-award winning
- Internationally renowned
- Free delivery on all orders


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Doug Aylward
Verified Customer
Purchased the 2-3 seater larch garden swing through B&Q at a competitive price. Although very happy with the swing, minor surface damage to two of the main legs on delivery was disappointing. Also, the box holding the main long elements was broken open in the middle and at one end. However, Customer Services were quick to respond to our complaint and offered either a return or £20 refund - we accepted the latter which was actioned promptly by B&Q.
4 hours ago
Peter
Verified Customer
As I haven't received my purchase yet I'm giving Charles Bentley & Son Ltd a one star rating. I paid for the item almost two weeks ago. I received the dispatch notice 10 days ago. I still have no item.
I put my first ticket into the online site and got no reply. I put a second ticket into the online system and hey presto no reply. My third ticket was pu in on Friday last week and I have had a response asking for my order number (filled in on my ticket) and my postal address. They are now evaluating the problem and I still have no item.
To make matters slightly more annoying I then got this review to ask what I thought of the service I have received and item that I still do not possess.
The survey asks was it delivered on time ? Well no it's still not been delivered.
The survey asks who delivered it? No one has yet
Was it damaged? I bloody hope it's not when it finally gets here.
How many days did delivery take? Not happened yet but definitely not the 4-5 working days you sai
Taunton, GB, 1 day ago
Anonymous
Verified Customer
Parasol delivered on requested day and easy to put together. Will hopefully last for many more sunny days.
Blackpool, GB, 1 day ago
Brian Pennington
Verified Customer
Snug 2000W Electric Table Top Patio Heater
The electric heat lamp was bought for our summer house - it gives good heat on full power and has 3 power settings if you just want a gentle heat and light. The remote control is handy at times - it nice but wont give you the same heat output as a gas one - but it is much easier to use and less hassle than gas.
I would recommend it
Dungannon, United Kingdom, 1 day ago
Bruce
Verified Customer
Good quality , fair price, quick delivery
Chichester, GB, 2 days ago
Petra
Verified Customer
Seemed Flimsy at first.
Torquay, GB, 2 days ago
Andy
Verified Customer
Extra Large Outdoor Wall Clock Bronze
Really good product, delivered in A1 condition. Good service
Manchester, GB, 2 days ago
Louise
Verified Customer
Inhabr not received my order. Can't track and and had no response from my query about it
Milton Keynes, GB, 2 days ago
Keith
Verified Customer
Wrought Iron Arch - Sage Green
It do not appear to be solid wrout iron so not sure how long it will last.
Plymouth, GB, 2 days ago
Terry blamire
Verified Customer
i have emailed the company about my item:-
the delivery was left in the porch outside
the box had been opened and taped back together
once open it did seem to be complete
when i built it up i noticed that there were spots of rust on the tubes
not good
Bangor, GB, 3 days ago
Catherine Driver
Verified Customer
Love our table and chairs and the customer service! We purchased a table and chairs but there was an error in shipping and they were OOS, so customer service offered either a full refund or an upgrade to a bigger table! We took the upgrade and they sent them next day delivery. Very very happy!
Southwark, GB, 5 days ago
Dorne
Verified Customer
Unfortunately the goalie net had broken after the first use
Barrow in Furness, GB, 5 days ago
Susan Loe
Verified Customer
This is the second time I have used Charles Bentley for garden living first for furniture and now an outdoor mirror, both times easy to order and delivered on time as promised. I highly recommend.
Hastings, GB, 5 days ago
Regena Wilson
Verified Customer
Arrived well packaged and on time. Very easy to assemble and looks exactly like described

Birmingham, GB, 5 days ago
Carol
Verified Customer
Folding Camping table looks good but would obviously not stand the weight of someone sitting on it! Easy to open/close. Wish your makers name was not printed large across the top of the table! Will easily fit in car boot and be useful for occasional use.
Potters Bar, GB, 5 days ago
Chris
Heavy Duty 24" Garden Yard Broom
Nice an wide for the drive
6 days ago
Charlotte Johnson
Verified Customer
Guinea Pig / Pet Enclosed Run Cover
The run cover is made from good quality materials and is well made. I would recommend this product.
Snettisham, GB, 6 days ago
Derrick
Verified Customer
The garden furniture I received looks to be of a good quality and finish. I'm looking forward to entertaining this summer.
Bristol, GB, 1 week ago
Penny Frosin
Verified Customer
I wanted a cast iron parasol base, but it's a shame the finish isn't better. There is a section where there is no paint and then next to it a big lump of solid paint, but I'm happy to say I've received a partial refund. Dispatch in the selling brief was quoted as 2-3 days, but it was actually 7.
1 week ago
Gill Mullins
Verified Customer
Sydney Premium 7 Burner Gas BBQ - Stainless Steel
Really good value barbecue - easy to assemble (well, my husband said so!) and very easy to clean. We also bought the pizza insert, which we're looking forward to trying out! The matching cover is very well made, too. A great buy.
Chipping, GB, 1 week ago
See what others are saying.
We pride ourselves on beautiful design, exceptional craftsmanship & first-class service. However, you don’t have to take our word for it, browse through our feedback from thousands of happy shoppers…


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